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Handi-Ramp
Customer Survey
Every
customer of Handi-Ramp receives a customer survey. We ask eight
questions on this survey. This is a summary of the answers we received
from our customers.
We
take these surveys very seriously and we use them to manage our
business.
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Handi-Ramp
Customer Survey |
1999
Responses |
2003
YTD Responses |
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How
would you rate Handi-Ramp's products? |
4.4
of 5.0 |
4.7
of 5.0 |
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Did Handi-Ramp
ship your product as promised? In accordance with your needs? |
96% |
89% |
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Were
the installation Instructions clear? |
82% |
88% |
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How
would you rate Handi-Ramp's customer service? |
4.7
of 5.0 |
4.9
of 5.0 |
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Was
our phone staff likeable? Did they explain everything to you clearly?
|
96% |
100% |
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Would
you buy from Handi-Ramp again? |
96% |
96% |
| How
would you rate Handi-Ramp overall? |
4.3
of 5.0 |
4.8
of 5.0 |
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Would
you recommend Handi-Ramp to your Friends and Neighbors? |
100% |
100% |
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Questions requiring
ratings are on a scale of 1 (Lowest/Poor) to 5 (Highest/Outstanding).
Questions with yes
or no answers show percent answering YES.
See
our Mission Statement
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You can
call us toll free, at (800) 876-RAMP to discuss your specific
needs. |
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Email
Handi-Ramp
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